Service-now

New Star provides sales, process consulting, configuration and training for the ITSM suite of applications from Service-now .

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Service-now is the pioneer of on-demand IT service management software. Service-now.com integrates ITIL v3 processes, software-as-a-service delivery, and Web 2.0 functionality to deliver a flexible, intuitive and self-managing application.

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Strengths

• Pricing model is straightforward and easy to understand
• Compelling user interface, from an administration and presentation perspective
• SaaS delivery model

The Future of ITSM Has Arrived